Last night an issue hit 3,000 customers who pre-ordered BioShock Infinite at Best Buy, canceling their orders, sources report. The glitch hit pre-orders for both PS3 and Xbox 360.

Best Buy asks anyone who pre-ordered Bioshock Infinite to check their emails and call customer service if their order has been canceled. Best Buy offers a $10 gift card to each affected customer.

We have not yet heard about what caused this 'glitch'.