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EA has released a lengthy statement in response to a FIFA 13 segment aired on BBC One consumer rights show Watchdog yesterday evening.The statement addressed reports of problems with the record breaking footy game, including occurrences of invisible footballs, paid for players disappearing in Ultimate Team mode, and reoccurring game crashes.EA pointed out that the game "goes through a rigorous, year-long testing process that logs thousands upon thousands of hours of evaluation to ensure a high quality experience at launch and all season long".Among other things, the publisher said in its response to Watchdog:In summary, we have already delivered improvements to FIFA 13 to address issues in online connectivity, addressed key issues in game modes like Career Mode and FIFA Ultimate Team, and are actively addressing customer issues related to transactions in the game that have not been executed properly, such as missing coins or FIFA Ultimate Team items. Since we released a major update to the game on October 19, we've seen reported game crashes and other issues drop by more than half.We have received reports from our fans of rare occurrences where the ball in the game does not appear. Our team continues to investigate these rare events and we will communicate directly with our fans once we have more information.Our commitment is to not only address issues and necessary fixes to improve the FIFA experience as quickly and effectively as possible, but deliver new services and new content all season long. The process of improving the game experience
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